| dc.description.abstract | In an increasingly global and sophisticated marketplace, recruitment and selection has become an
essential tool for organizations in ensuring that they have the most desirable human resources
necessary to achieve their current strategic direction and to continue innovating and growing in the
future. This study therefore, aimed at establishing the impact of the recruitment and selection practices
at Zambia Electricity Supply Company (ZESCO) and how they affect the performance of the company
in Zambia. This study has its theoretical base laid on the decision-making theory as its analytical
framework. The qualitative research paradigm was preferred as the study aimed at investigating
management processes that involve human beings’ attitudes, attributes, working styles, among others
and therefore, difficult to quantify. Interviews and semi-structured questionnaires were used on 80
respondents who were purposefully sampled. The study found out that the overall average performance
of the employees is about 60.71%; and that sourcing, attracting, and screening are significant
determinants of the performance of the employees at ZESCO which needs to be enhanced. | en_US |
